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COVID-19: Taking precautions & supporting our customers

Published April 22, 2020

As the world steps up to the challenge of controlling the Covid-19 virus, we are maintaining an unwavering commitment for safety as colleagues everywhere are keeping our operations and business going. We are taking all of the necessary precautions to keep our people healthy, while supporting our customers in the best way possible.

Keeping the business wheels turning

Danfoss Group and Danfoss Fire Safety is having full focus on keeping everyone safe. Actions have been taken to ensure the wellbeing of our colleagues.  We are following the different requirements by local authorities, and our contingency plans have been quickly put in place to minimize potential impact in our supply chain and delivery to our customers. 

We are running a full production of the SEM-SAFE® fire safety products and systems and we continue to deliver as smooth as possible. We wish to thank our colleagues in production for a great job so far. You can see in below video how production keeps the business wheels turning in all Danfoss business units.

 

Serving our customers the best way possible

Most of our office personnel will continue to work from home.  With very precise instructions, some colleagues are allowed to work a few days in the Danfoss office in Odense and only when their work projects require a presence in the office space. 

Most important is that our Customer Centre is ready to help customers and business Partners in the best way possible.

Do not hesitate to reach out to us

  • Customer Centre: firesafety.customer@danfoss.com
  • Technical service: firesafety.service@danfoss.com
  • Spare parts: firesafety.spareparts@danfoss.como

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